Ordering info

Personal check and money orders accepted. No credit card payments. All checks will be cleared before the order is delivered if you are a new customer. There is a $25 charge on all returned checks. Make payment out to Sue Butler.

Please allow 7 to 10 days for delivery. Most orders are delivered with in 3 days.

If you live in or near the LaCrosse ,Holmen or Onalaska area or have a location in this area that your delivery could be dropped off at, you can be on the Sue Butler Delivery Route. Sue Butler Delivery Route has a flat rate of $5.00 per delivery. If you DO NOT live in this area, your shipping charge will be determined by the weight of your order and shipped by U.S. Priority Mail. The web site will not show shipping charges. Once I receive your order I will email the charge for shipping U.S. Priority Mail.

Reminder to Order Notice

I will send out emails at different times to remind you to check your pet supplies. You do not have to order at that time. It is helpful if you notify me approximately 2 weeks before you run out of the product you are ordering. If you need the item sooner than 10 days please let me know.

Questions

Please call or email me with any questions you may have regarding a product or my service.

Returns

To be eligible for refund you must contact me by e-mail within 10 days of purchasing the item(s).Initial and return shipping charges are not refundable. Merchandise must be in a new re-sellable condition and in its original package. Opened food products will not be refundable.

Thank-you sincerely for helping my business grow. Your trust in me to provide quality products for your furry friends means a great deal to me.